Publication:
Project portfolio management as a tool for value creation and risk management in the IT outsourcing vendor

dc.contributor.advisor Ortiz-Rodríguez, Rosario A.
dc.contributor.author Halstead, Susanne
dc.contributor.college College of Business Administration en_US
dc.contributor.committee Córdova, Mario
dc.contributor.committee Seguí, Miguel
dc.contributor.department Department of Business Administration en_US
dc.contributor.representative Ferrer, Mercedes
dc.date.accessioned 2018-01-26T17:44:44Z
dc.date.available 2018-01-26T17:44:44Z
dc.date.issued 2010
dc.description.abstract Taking the vendor perspective of IT outsourcing, Project Portfolio Management is described as a tool for value creation and risk management. Superior processes and project management are at the core of the IT outsourcing vendor’s value proposition. The work describes key knowledge areas that make up the theoretical foundation for the definition of management and production processes in the IT outsourcing vendor. Because estimates play a central role in the IT outsourcing vendor’s business, and here especially the technique of expert estimation, this work investigates this estimation technique in more detail and in the context of Puerto Rico. We investigate the influence of incomplete expertise in terms of domain knowledge or experience with the technology on the reliability of estimates. Finally, it is shown how Project Portfolio Management can be used to integrate an IT outsourcing vendor’s strategic goals and create the value proposition to clients.
dc.description.abstract Describimos como se puede usar las técnicas del Manejo de Portafolios de Proyectos para crear valor y manejar riesgos desde le punto de vista de un proveedor de servicios de informática. Parte fundamental del ofrecimiento de un proveedor de servicios de informática es la ejecución de proyectos y el manejo de procesos superiores. Presentamos varios estándares y marcos teóricos en los cuales se basan estos procesos. Estimados y técnicas para estimar forman parte central de la metología de un proveedor de servicios de informática. En particular la consulta de expertos se destaca como herramienta más utilizada para estimar. Por esto, investigamos esta técnica de estimar más a fondo y en el contexto de Puerto Rico. Concluyendo, explicamos como se puede usar el Manejo de Portafolio de Proyectos para integrar las metologías y lograr los objetivos estratégicos inherentes al modelo de negocios de los proveedores de servicios de informática.
dc.description.graduationYear 2010 en_US
dc.identifier.uri https://hdl.handle.net/20.500.11801/164
dc.language.iso en en_US
dc.rights.holder (c) 2010 Susanne Halstead en_US
dc.rights.license All rights reserved en_US
dc.subject Portfolio management en_US
dc.subject Management en_US
dc.subject.lcsh Portfolio management en_US
dc.subject.lcsh Information technology--Contracting out en_US
dc.subject.lcsh Risk management en_US
dc.title Project portfolio management as a tool for value creation and risk management in the IT outsourcing vendor en_US
dc.type Thesis en_US
dspace.entity.type Publication
thesis.degree.discipline Business Administration-General en_US
thesis.degree.level M.B.A. en_US
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