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dc.contributor.advisorJavier-Montalvo, Dafne
dc.contributor.authorSepúlveda-Ramírez, Laura A.
dc.date.accessioned2018-01-26T17:57:12Z
dc.date.available2018-01-26T17:57:12Z
dc.date.issued2009
dc.identifier.urihttps://hdl.handle.net/20.500.11801/178
dc.description.abstractThis study explores and describes the current state of the HRO practice in Puerto Rico from the HRO service buyer point of view. Then results are compared to a similar study conducted in 2006. Ninety eight, out of 478 different organizations, active members of the Society for Human Resource Management, participated in the study. Almost two thirds (65%) of the organizations are either outsourcing HR functions or consider outsourcing HR functions in the future which might indicate a future growth on HRO in Puerto Rico. At present, the main drivers to outsource HR functions are cost savings and the need to focus on core business functions. Most organizations ensure HRO success by evaluating their HRO service providers (HROSP) and monitoring service contracts. Despite these efforts, some of the organizations indicated that at some point, they had to either change HROSP or cancel HRO contracts bringing HR functions back in-house, as a result of poor service levels and/or unpredictable costs.
dc.description.abstractEste estudio explora y describe el estado actual de la pr·ctica de subcontrataciÛn de funciones de RH en Puerto Rico desde el punto de vista del comprador. Los resultados son luego comparados con un estudio similar realizado en la isla en el 2006. Noventa y ocho de 478 organizaciones representadas en la Sociedad para la Gerencia de Recursos Humanos en Puerto Rico, participaron en el estudio. El 65% de las organizaciones subcontratan funciones de RH o piensan subcontratar funciones de RH en un futuro, lo que podría indicar un crecimiento del mercado en Puerto Rico. Actualmente, las razones principales para la subcontratación de funciones de RH son: la reducción de costos y la necesidad de enfocar funciones en actividades estratégicas. La mayor parte de las organizaciones aseguran el éxito de la subcontratación evaluando sus proveedores de servicio y supervisando el cumplimiento de contrato. A pesar de estos esfuerzos algunas de las organizaciones han cambiado de proveedor, cancelado contratos reincorporando las funciones de RH nuevamente al manejo interno, o ambos. Esto como consecuencia de niveles de servicio pobres y/o gastos imprevisibles.
dc.language.isoenen_US
dc.subjectHuman resources outsourcingen_US
dc.subject.lcshPersonnel management--Contracting outen_US
dc.titleAn exploratory study of human resources outsourcing practices within organizations in Puerto Ricoen_US
dc.typeThesisen_US
dc.rights.licenseAll rights reserveden_US
dc.rights.holder(c) 2009 Laura Angélica Sepúlveda Ramírezen_US
dc.contributor.committeeColón, Marta
dc.contributor.committeeOrtiz, Rosario A.
dc.contributor.representativeDelgado, Olben
thesis.degree.levelM.B.A.en_US
thesis.degree.disciplineOrganizational Studies-Human Resourcesen_US
dc.contributor.collegeCollege of Business Administrationen_US
dc.contributor.departmentDepartment of Business Administrationen_US
dc.description.graduationYear2009en_US


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  • Theses & Dissertations
    Items included under this collection are theses, dissertations, and project reports submitted as a requirement for completing a degree at UPR-Mayagüez.

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